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Return & Exchange Policy

Shipping Policy

We want you to be completely satisfied with your purchase from UNLOOM DESIGNS. If for any reason you are not happy with your order, please contact us within 3 days of receiving your items to initiate a return or exchange.

Return/Exchange request that are not raised within 3 - 5 days of receiving the product would not be accepted.

Please note that all items must be in their original condition and packaging to be eligible for a return or exchange. Shipping fees are non-refundable.                              

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

  1. Shipping within India is INR 200 irrespective of the number of items bought.

  2. Shipping is free on purchases above INR 4,000

  3. Orders are delivered within 5 to 6 working days. Unless otherwise specifically mentioned in the product details

(Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.)

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.

Thank you for choosing UNLOOM DESIGNS!

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Return & Exchange Policy

  1. The items should be unused and unwashed for hygiene reasons.

  2. The product should have the original packaging and tags in place. Items without the original tags will not be accepted.

  3. Return/Exchange request that are not raised within 3 - 5 days of receiving the product would not be accepted.

  4. The product would be picked in 5-7 days after the return or exchange request is approved.

  5. Product can be exchanged within 5 - 15 days.

  6. If  you cancel your order before it has been shipped, we will refund the entire amount.

  7. Once we have received the products a quality check would be done by our team.

  8. The amount refunded to you would be only for the products not the shipping charges.( AMOUNT REFUND PROCESS - 5 TO 10 DAYS)

  9. Products bought during sale are non-refundable .

  10. If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at unloomreturn@gmail.com mentioning your Order ID. The replacement will be issued to you with no additional cost.  

  11. If you cancel your order before your package(s) has been handed over to the courier partner, we shall refund you the entire amount. If the courier partners have already made the booking against your order, or the order(s) have already been dispatched, no cancellations can be made.

  12. Return Shipping Costs - If you return an item using a paid method, we'll deduct the cost of return shipping and restocking fees from your refund. If you choose to ship the item on your own, you'll pay the carrier when you ship your return.

  13. We are not liable for any delays in delivery by the logistics/postal authorities. No cancellations can be made owing to the delay in receiving orders. 

  14. for return contact : unloomreturn@gmail.com               

  15. for return whatsapp  +91 9373128843

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